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[請問] 有人知道廠商遭客訴的SOP嗎？
Aug 7th 2014, 12:18, by VanessaQ

作者VanessaQ (Vanessa)

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標題[請問] 有人知道廠商遭客訴的SOP嗎？

時間Thu Aug 7 12:18:30 2014

最近在新聞上看到有產品出問題了，廠商都先回應並不是它們的錯，一定要等到證據確鑿 它們才會願意認錯。 我認為它們有一套遭到客訴產品有問題的回應SOP耶，有人知道內幕消息嗎？ -- Sent from my Android -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 42.70.152.29 ※ 文章網址: http://www.ptt.cc/bbs/ask/M.1407385113.A.A9F.html

→ MELOEX:沒甚麼阿 就公關部為了維持形象的基本套路 大家都一樣0.0 08/07 12:51

推 aquawish:不能說自己有錯啊~奧客會吃你死死!!! 08/07 13:05

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